عنوان مقاله [English]
Objective: Documentation is one of the most important issues in knowledge management. The purpose of this study is to find barriers to documenting the experiences of librarians.
Methodology: This present research is applied in terms of purpose and library research and field techniques are used in terms of data collection method. In terms of method, this research is one of the descriptive combined researches that been done through Delphi survey and content analysis (Colaizzi method). The statistical population of this research includes the staff of public libraries South Khorasan province in which 20 members of the community have been selected as a sample. A questionnaire was used to collect data. Spss software was used to analyze the data of the first stage of Delphi Colaizzi method and the data of the second round of Delphi by descriptive statistic (means and percentage) and also for the analysis of statistical data.
Results: The results of the analysis of the interviews reached 43 cods after review and comparison. In the final review, these cods were included in 6 main indicators. In fact, 43 initial obstacles were identified, which were located in 6 main obstacles. The results indicate that a set of cultural, educational, personal, infrastructural, regulatory and technological barriers prevent staff and information experts from documenting experience. According to analysis, individual barriers are closely related to other barriers.
Conclusion: The subject of research and method of conducting this research are original. By documenting the experiences, the knowledge and experiences of the employees of the relevant organization are prevented from leaving and also, this document can be used as a reference source for the future work of the organization, and modeling it will greatly help the optimization and development of the organization (libraries).